We want you to absolutely love your Salt Park purchase.  If for any reason you're not satisfied, please notify us within 14 days from receiving your item to request a return.

We offer full refunds (minus the shipping fees; we don't cover return postage).

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging and glory. You’ll also need receipt or proof of purchase.

We're unable to accept returns on all sale or promotional items, unless faulty. Note: this does not apply to items purchased on our '10% off first order' offer (these items are eligible for return).

To start a return, you can contact us at hello@saltpark.co - just be sure to include your name, order number, and reason for return.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.  Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@saltpark.co. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@saltpark.co.

Damages and issues
We hope this never happens but in the unlikely event your receive a product that is defective, damaged, or the wrong item please contact us on hello@saltpark.co so we can make it right.